Organizational Behaviour BBA Second Year Third Semester Examination 2012

BBA SECOND YEAR THIRD SEMESTER EXAMINATION, 2012

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ORGANIZATIONAL BEHAVIOUR

SUBJECT CODE : 2103

Time—3 hours

Full marks—70

[N.B. —The figures in the right margin indicate full marks. Different parts of each question must be answered sequentially.]

Part A—Short Questions

(Answer any five questions)

Marks—6×5=30

1. (a) What do you mean by organizational behaviour?

    (b) “Organization need people and people need organization.”­—Do you agree? Explain.

2. (a) “Learning occurs all time”. Do you agree with this statement?

    (b) What are the components of learning?

3. ( a) Describe Fiedler’s Contribution to the development of OB.

     (b)  How would you apply the findings of Fiedler’s Contingency Model in the organization?

4. (a) What are the different dimensions of trust?

    (b) Describe the basic principles of trust?

5. (a) What do you mean by perception?

    (b) Why perception vary from person to person?

6. “All effective managers are leaders but all leaders are not managers”.—Explain the statement.

7. (a) What is team?

    (b) Why team is largely used business organizations?

Part—B Broad Questions

(Answer any five questions)

Marks—10×4=40

8.  (a) Define leadership. Discuss the path goal theory of leadership.

     (b) What do you mean by job satisfaction? “A satisfied employee is a productive employee”—Discuss with context of job satisfaction.

9.  (a) Define learning. What are the principles of learning?

     (b) What is ability? Discuss the factors of ability.

10.(a) An attitude is an expression of favour or disfavour toward a person, place, thing or event. On the basis of this statement how can you characterize attitude?

     (b) some people hold positive attitude and some people hold negative attitude. How can you differentiate them?

11.(a) What is organizational culture?

     (b) Do organizations have uniform cultures?

     (c) How can we create an ethical organization culture in an organization?

12.(a) Personality refers to individual differences in characteristic patterns of thinking, feeling and behaving. Do you agree with this statement? Why or why not?

     (b) Make a contrast between Type-A personality and Type-B personality.

13.(a) Define negotiation.

     (b) What are the differences between distributive bargaining and integrative bargaining?

     (c) What are the roles and functions of third-party negotiations?