BBA
First year Second semester examination, 2011
Business Communication
Subject
code: 1201
Examination
code: 602
Time
– 3 hours
Full
marks- 70
[N.B.
- the
figures in the right margin indicate full marks. Answer any five questions from Part A and Four questions from part B]
Part
– A - Short Question
Marks-
5x5=25
1. (a)
What is communication?
(b) “No communication, no business.”
– Discuss.
2. (a)
What is visual communication?
(b) State the conditions when oral
communication is more effective.
3. (a)
Define communication process.
(b) Discuss the principles of feed
back in communication.
4. (a)
What is Memo?
(b) Explain the importance of Memo
in a large business organization.
5. (a)
What is written communication? Discuss the media of written communication.
(b) Show the difference between
oral and written communication.
6. (a)
What is interview? Discuss the types of interview.
(b) How interviewer would conduct
the interview effectively?
7. (a)
What is meeting? Discuss the types of meeting.
(b) Discuss the advantages of a
meeting.
Part B- Broad Questions
(Answer
any three questions)
Marks-
15x3=45
8. (a)
What is meant by verbal and nor-verbal communication?
(b)Briefly explain various modern
media of communication.
9. (a)
What is meeting? What are the requisites of a valid meeting?
(b) Write down the advantages of
meeting.
(c) What are the responsibilities
of a chairman at the meeting?
10. (a)
What are the importance of agenda?
(b) Distinguish between agenda and
minutes.
(c) We are living in a ‘Global
Village’. Discuss.
11. (a)
How would you make your report format attractive?
(b) State the different types of
report.
(c) ‘Report is an effective
decision-making tool.’ -Explain.
12. (a)
What is meant by graphical Representation of data?
(b) Discuss the importance of Graphical
Representation of Reporter.
(c) Show the difference between a
long and a short report.
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