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Wednesday, October 16, 2013

Business Communication BBA First year Second semester examination, 2011



BBA First year Second semester examination, 2011
                                                  Business Communication
Subject code: 1201
Examination code: 602
Time – 3 hours
Full marks- 70
[N.B. - the figures in the right margin indicate full marks. Answer any five questions from Part A and Four questions from part B]
Part – A - Short Question
Marks- 5x5=25

1.      (a) What is communication?
(b) “No communication, no business.” – Discuss.
2.      (a) What is visual communication?
(b) State the conditions when oral communication is more effective.
3.      (a) Define communication process.
(b) Discuss the principles of feed back in communication.
4.      (a) What is Memo?
(b) Explain the importance of Memo in a large business organization.
5.      (a) What is written communication? Discuss the media of written communication.
(b) Show the difference between oral and written communication.
6.      (a) What is interview? Discuss the types of interview.
(b) How interviewer would conduct the interview effectively?
7.      (a) What is meeting? Discuss the types of meeting.
(b) Discuss the advantages of a meeting.

Part B- Broad Questions
(Answer any three questions)
Marks- 15x3=45
8.      (a) What is meant by verbal and nor-verbal communication?
(b)Briefly explain various modern media of communication.
9.      (a) What is meeting? What are the requisites of a valid meeting?
(b) Write down the advantages of meeting.
(c) What are the responsibilities of a chairman at the meeting?
10. (a) What are the importance of agenda?
(b) Distinguish between agenda and minutes.
(c) We are living in a ‘Global Village’. Discuss.
11. (a) How would you make your report format attractive?
(b) State the different types of report.
(c) ‘Report is an effective decision-making tool.’ -Explain.
12. (a) What is meant by graphical Representation of data?
(b) Discuss the importance of Graphical Representation of Reporter.
(c) Show the difference between a long and a short report.

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